What if my information does not match with the Social Security Administration?
You will not be able to use your PIN on Federal Student Aid Web sites if our records show that the Social Security Number, name and date of birth you provided on your PIN application do not match the information on file with the Social Security Administration (SSA).
- Apply for a PIN again if you believe you entered incorrect information when you applied the first time.
- Contact the SSA if you believe their information is incorrect.
To find your local SSA office, call 1-800-772-1213 or go to the SSA Web site at http://www.ssa.gov/.
If you have further questions, please refer to the Customer Service page.