How can I request a duplicate PIN?
If you have lost or forgotten your PIN you need to request a duplicate. You can request a duplicate PIN by selecting Request A Duplicate PIN from the list on the left side of the PIN Home Page. You must provide your Challenge Answer in order to request a duplicate PIN.
You should not request a duplicate PIN if you think your PIN has been compromised. Instead, you should change your PIN if you think someone else knows it. You can choose your own new PIN, or we can randomly generate one for you. To change your PIN, select Change My PIN from the list on the left side of the PIN Home Page.